Why did my progress not show up?

Updated on October 10, 2026

You can check your progress (like your streak, XP, league ranking, and daily goal) on the home page and on your Profile.

If you finished studying but your progress doesn't seem to show up, it could be due to one of these reasons:

  1. Different account: Make sure you are logged into the correct Biblup account. You might have accidentally created a new account using a different email address or Google login. Check your Profile to verify your email.
  2. Offline mode: If your device lost internet connection while you were studying, your progress might not have synced. Connect to the internet and open Biblup again.
  3. Timezone differences: Your Biblup day ends at midnight in your local timezone (set on your device). If you travel to a different timezone or change your phone's clock, a new day might have started sooner or later than you expected.

If you are sure you lost progress due to a technical error, please contact support with the details.

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Why did my progress not show up? · Help Center · Biblup