How do I report an error or contact support?

If you encountered an error on Biblup that you couldn't resolve with the articles here, or if you found an issue with a sentence during your studies, here is how to let us know.

Errors in translations or sentences

If you found a mistake in a word, sentence, or audio during a lesson, the best way to alert the content team is to use the flag that appears on the lesson screen right after you answer. This sends the exact sentence directly to us.

Technical issues on Biblup

For functional errors (screens not opening, broken buttons, account issues), you can use our contact form. So we can help you faster, please include:

1. What you were trying to do when the error happened.
2. What happened (or the exact error message that appeared on the screen).
3. What device you are using (Android phone, iPhone, or computer) and which browser.

Our technical team will investigate the issue as soon as we receive your message.